Terms & Conditions / Accessibility

ACCESSIBILITY

We are committed to facilitating the accessibility and usability of our website for all customers with disabilities. We are working diligently to ensure our website will comply with all applicable standards, including WCAG 2.0 accessibility standards up to level AA. 

If, at any time, you have specific questions or concerns about the accessibility of our website please contact us by emailing sales@shoptreasurejewels.com or by calling 210.454.5028

Returns 

We will accept returns on purchases from shoptreasurejewels.com for a store credit within 7 days of purchase.  Please email sales@shoptreasurejewels.com

Exchanges are subject to shipping charges and are to be covered by customer.

All sale merchandise is final sale.

Shipping 

In stock jewelry will be shipped in 2-3 business days via USPS 2-day priority mail.

We offer free shipping for orders of $50 or more. A flat rate shipping charge of $3.99 will apply to orders under $50.

Please inquire about placing an order for out-of-stock styles or designs seen on Instagram through our "contact us" form. 

Jewelry Care

Treasure Jewels  is handcrafted and requires delicate handling. Gold-plated items and other metals can tarnish over time when exposed to perfumes, lotions, or hairspray.  Please avoid direct contact with these products.  We recommend avoiding moisture and should your jewelry get wet, dry it off immediately.